Shipping policy
Order Processing
All orders are processed during our business hours.
Orders are typically processed and dispatched within 1–2 business days after payment confirmation and product availability verification.
Orders placed on Sundays or public holidays will be processed on the next working day.
Delivery Timelines
Estimated delivery timelines are:
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Bengaluru: 1–3 business days
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Karnataka: 2–5 business days
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Rest of India: 3–7 business days
Actual delivery times may vary depending on courier services, weather conditions, public holidays, remote locations, or circumstances beyond our control.
Shipping Charges
Shipping charges are displayed during checkout before payment.
Free shipping promotions, if applicable, will be displayed on the website.
Store pickup orders are available at designated pickup locations and are not subject to shipping charges.
Order Tracking
Once an order is dispatched, customers will receive shipping confirmation and tracking details via email, SMS, or WhatsApp where available.
Delivery Attempts
Customers must ensure that the delivery address and contact information provided are accurate.
If delivery fails due to incorrect address details, customer unavailability, refusal to accept delivery, or repeated failed delivery attempts, additional shipping charges may apply for re-dispatch.
Damaged or Missing Items
Customers must inspect their order upon delivery.
Any damaged, missing, incorrect, or tampered products must be reported within 48 hours of delivery by contacting our customer support team with photographs of the package and products.
Delays
While we strive to deliver orders within the estimated timelines, Archana Homoeo House shall not be liable for delays caused by:
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Courier partner delays
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Natural disasters
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Weather conditions
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Government restrictions
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Strikes
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Technical failures
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Events beyond our reasonable control
Contact Information
For shipping-related queries, please contact:
Archana Homoeo House
Email: support@archanahomoeo.com
Phone: +91 7829400099